1. A deposit of 50% of the total fare is to be paid at the time of booking. The final balance must be paid 10 days before start of the program. If the booking takes place less than 10 days in advance, the full amount needs to be paid in once.
2. Please complete the payment form and transaction at your bank, then fax payment form and receipt of transaction to (+66) 38 775349 or email to infocus@realexperiencethailand.com
A receipt of payment will then be emailed as confirmation
** Sorry, Credit cards cannot be accepted. When you do your bank transfer, please make sure you supply the Swift code to the bank as well. With this info the transfer can be made easily. It normally takes about 5 workings days before we received the money.
Eco Explorer Company Ltd.
Account Number: 279 525472 7
Bangkok Bank, Sriracha Branch, Thailand Swift code : BKKBTHBK
Email address: infocus@realexperiencethailand.com
3. If the client wants to cancel the reservation after payment, the following refunds are applicable:
- notification more than 30 days before start of trip, 25% of total price from tour
- notification between 10 / 30 days before start of trip, 50% of total price from tour
- notification less than 10 days before start of trip, 75% of total price from tour
- notification less than 3 days before start of trip, no refund
4. If Eco Explorer Co., Ltd. cancels the tour for any reason all monies will be refunded.
5. '$' and '€' prices will be adjusted in the beginning of each month according to the official exchange rates of the Thai International Bank. However, if a booking has been made, the price remains fixed even if later price adjustments have been made on the website.
6. Eco Explorer Co., Ltd. is not responsible for damages to participants’ properties and/or injures. However all participants are covered by our insurance policy (maximum 200,000 Baht).
7. Eco Explorer Co., Ltd. reserves the right to adjust trip itineraries at any time where necessary without prior notice to participants.